10 Things You Should Know About Havilah Towers Hotels & Gold Suites

Some of the most imaginative hotels (in terms of design and amenities) are being developed around the world. From underwater hotels to treetop hideaways, new properties are pushing the boundaries of what a typical hotel experience should feel like.

Not matter how much hotels innovate, there are still some “basic” requirements that all properties should meet to make their experiences both welcoming and comforting to guests. Here at Havilah Towers & Gold suites, the difference lies in the way we care. Underlying our premium service is an innate sense of empathy, and a strong intuition for what our guests need. With our attention to details coupled with the comfort and luxury of Havilah Towers, we guarantee a memorable experience which our guests keep coming back for.

1. NEATNESS: Havilah hotels uphold the highest cleanliness standards, offering clean public spaces, bathrooms, bedrooms, and amenities.

2. ADEQUATE SAFETY/SECURITY: For many, a hotel functions as a home away from home. With that comes a hefty expectation for the most diligent safety and security measures. Havilah hotels provide personalized safety and security measures for different guest profiles such as women, children, and the elderly. Technology also plays an increasingly important role in providing better safety, like the CCTV cameras and Video Door Phones, but some guests still place more importance on the human touch.

3. INTERNET: Free Wi-Fi is as necessary as the air we breathe. Guests at all types of hotels demand some level of Internet service and Havilah hotels offer the highest level of connectivity and flexibility.

4. COMFORTABLE BEDS: At the end of the day, Havilah hotel serves a very basic need: It provides a place to rest your head, (a good quality, and clean, well maintained, and well-designed bed). Havilah Room beds are well positioned in the room to allow proper circulation. We are very creative with the pillow and blanket offerings, which is great—as long as the guest feels comfortable with the choices available to them.

5. BATHROOM PLUMBING: The reason this is highlighted as “plumbing” as opposed to just a “good shower” or “hot water” is because this concerns the entire bathroom. Hot water is of no use if it is just trickling down; lack of proper water flow from the sink and toilet is a significant burden and inconvenience to any guest. At Havilah hotels, you should expect clear, potable water; proper and continuous hot running water in the shower; flowing water in the sink and toilet; and no leakages.

6. AVAILABILITY OF INTERCOM IN ROOMS: Havilah Intercoms helps our guests and staffs to communicate easily with one another from any part of the premises. Besides communication, intercoms are also part of a security system.

7. LIGHTING: Havilah premium lighting serves to enhance the guestroom experience and provide a sense of security. Our hospitality lighting influences the mood of your guests. Well-positioned lights encourage positive feelings. LED lights mimic natural daylight, which is an improvement from yellow-hued traditional lights.

8. AROMA: The smell of a property has a major impact on our guest’s first impressions. It creates a positive feeling to travellers, predefining their entire experience. It can boost the guests’ consuming behavior, especially in areas related to the F&B department

9. SIMPLE AND TASTY FOODS: The availability of food and beverage in our hotel is unrivaled. Food quality is an essential part of Havilah hotel experience which contributes to our guest’s satisfaction.

10. INSTANTANEOUS CHECK-IN/CHECK-OUT: Havilah hotel is focused on certain elements of a check-in/check-out process that really affect a guest stay, with state of the art devices like laptops, desktops, ipads, to make the process short and simple. The check-in and check-out procedures at Havilah Hotels are critical for building a strong and lasting impression of our brand

In conclusion, A Sanskrit saying, “Atithi Devo Bhavah” (meaning “the Guest is God”) is perhaps a more pronounced manta on how to treat guests. Havilah guests should always expect a warm welcome, a friendly face, attentive service, heartfelt thanks and know that the hotel is their “home away from home.”

We look forward to welcoming and inspiring a relationship with you. Click HERE to make reservations NOW.